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Frequently Asked Questions

We've put together a list of questions that we get asked a lot so hopefully you'll find quite a few answers here. If not, we've got the forum where you can ask any questions you like, otherwise feel free to send a message from our contact form.

For our FAQ section related to bookings please visit: Pas de la Casa | Encamp.

Why choose Pas de la Casa?

Pas is renowned as a vibrant and lively holiday resort and as well as being a part of the vast Grandvalira ski area, which is the largest skiable area in the Pyrenees, it also has lots of shops, bars and restaurants to keep you entertained off the slopes, so you've got the best of both worlds!

Where is Andorra?

Andorra is a tiny landlocked country nestled on the border between France and Spain. The history of Andorra is very interesting and varied and, although it has its own government, it remains a co-principality with France and Spain. Andorra does not have its own airport and most tourists arrive by flying to either Toulouse, Girona or Barcelona, with transfer times varying between 3 to 4 hours depending on which airport you fly to and to which resort you are travelling, however in rare circumstances when the weather is very bad transfers can take longer.

What is there to do if I don't ski or snowboard?

Pas de la Casa is a shoppers paradise with loads of stores to choose from with many international brands at reduced prices! You've also got a large leisure centre including a big indoor swimming pool.

If this isn't enough then you can catch one of the regular buses to the capital Andorra la Vella where you will find even more shops as well as Caldea, a thermal spa.

Finally for snow related ideas you will find activities such as snowmobiling, paintballing and tubing taking place nearby.

Why should I become a member of the forum?

By becoming a member, as well as just being able to read other people's posts, you can add your own, asking questions, or answering others. The reason only members can add replies or new posts is to stop messages of an offensive nature being posted. When you become a member, you only need to provide limited information, and all information will be kept safely and not passed on to anybody else. You will also receive a few e-mails each year from giving you an update as to what is going on.

Who are Andorra Resorts?

Have a read about us here!

What will the weather be like when I go to Pas de la Casa?

The weather in the mountains can change very quickly, and you should be prepared for very cold temperatures as well as hot sunny days on the slopes! In recent years snow conditions have been great, however Grandvalira also has snow making available on 65% of it's slopes which can offer a great top up to the natural snow if required. It is difficult to predict the weather conditions for a given week or month, so it is best to keep checking the weather forecast & snow report.

What clothes should I bring?

As the weather can be unpredictable you should bring a selection of clothes and accessories that will keep you warm. We would recommend packing plenty of layers, and don't forget sunglasses and suncream for those sunny blue sky days! Have a look at our 'What to Wear' guide for some ideas.

What time is it in Andorra?

Andorra is one hour ahead of the UK.

What type of plug socket is used in Andorra?

Andorra uses the standard two-pin European socket. Adaptor plugs can be purchased from lots of supermarkets around Pas de la Casa.

Should I book group school or private school?

This comes down to personal preference and the amount of money you have to spend on lessons. With group school you will meet new people and it is much more social, whereas with private lessons you usually progress faster.

Can we have an instructor just for our group?

Yes you can! It depends on how many people are in your group, but this can be organised either paying group prices if your group is large enough or for a smaller group a private instructor can be booked to look after just your party.

Do I need a photo for my lift pass?

No you don't.

How do I get to work in Pas de la Casa?

There is a wide variety of jobs in Pas de la Casa from hotels to bars to jobs on the mountain, as well as jobs with tour operators too. Have a look at our guide to working in Pas de la Casa for more information.

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